What is Ebates.com? – Earn up to 80% Cash Back!

Welcome to my review What is Ebates.com 

Ebates was founded in 1999 and has helped over 10 million people earn cash backs.

One of the largest free-membership cash back programs in the U.S, with an A+ rating from the (BBB) Better Business Bureau. Also a member of the Rakuten family of companies, Ebates is the Official Shopping Rewards Partner of the Golden State Warriors. who are a well known professional basketball team in the USA.

Ebates has changed its name and is now called  Rakuten. But for this article, I will carry on calling the website Ebates as many people relate to that name already.


Name: Ebates (now Rakuten)rakuten logo

Website: Ebates.com

Price: Free to join

Product Type: Cash Back Shopping Website

Scam: No

Rating: 9/10

Recommended: Yes

How to Join Ebates

Joining Ebates is simple, and it’s always free. You can start shopping and earning Cash Back as soon as you sign up.

Creating an Ebates account

Create a free secure account here by submitting your email address and a password. You can also join using your Facebook or Google account.

Your Welcome Bonus

They offer a $10 Welcome Bonus to all new members. To qualify for your Welcome Bonus, you must be a new Ebates member and place a qualifying order totalling a minimum of $25 within 90 days of joining.

  • Membership is free.
  • There’s no limit to how much Cash Back you can earn.
  • There are no rebate forms to mail in or points to count they will just send you your Cash Back, no strings attached.

Ebates has over 2000 partner stores to choose from. So when you shop at any of the partner stores Ebates will receive a commission and in turn, you will get a portion of that as cash back. It’s a win-win situation whereby the company you shop at gets a sale, Ebates receives a commission and you gain some cash back.

The amount of cash back you will receive varies depending on where you shop. The cash back can be anything from 0% – 80% as of writing this article. 80% is pretty rare though. The average is 2% – 10%.

Remember Ebates only pay every quarter or 90-days.

 How to Earn Cash Back?

At Ebates, they don’t ask you to fill out forms or earn points. Earning Cash Back with them is as easy as 1-2-3.

ebates getting started is easy as 123

  1. Start at Ebates… On the Ebates website or in the Ebates App, click the store where you want to shop.
  2. Shop Like Always… Place an order and we’ll automatically add Cash Back to your account.
  3. Choose How to Get Paid… there are 2 options they will send your Cash Back via PayPal or check.

That’s all you have to do.

Once the store lets them know that you’ve made a purchase, they add your Cash Back to your account and notify you. It usually takes a little time for the store to confirm that your purchase was completed. Depending on the store, this can take from a few hours to several days.

Payments are paid every three months, they will send you the Cash Back you’ve earned, either by Check or via PayPal. If Cash Back for an order is still pending approval, it will carry over to your next payment.

I made a purchase but forgot to shop with Rakuten. Can I still earn Cash Back on that?

Unfortunately, you can earn Cash Back only by starting a Shopping Trip with Ebates. They have no way to add Cash Back after a purchase has already been made.

If you are finding it difficult to remember to go to Ebates.com before you purchase, try the Cash Back Button. It pops up automatically on any site where Ebates Cash Back is available, and it also finds coupons for you.

caution imageAlways read the Terms and Conditions on any store you want to shop at. As you can see from the Best Buy store which sells tech products and accessories. They stipulate which items do not have cash back.

best buy logo

Exclusions: Cash Back is not available on Best Buy gift cards, warranties, Laptops, Tablets, Desktops, Video Game Hardware (including Virtual Reality Hardware), Point of Sale Activation (POSA) Cards, Apple-branded Watches, Apple AirPods, services (including but not limited to Geek Squad services, etc.), and transactions on third party (i.e. non-BestBuy.com) websites or properties, even if such transactions occurred as a result of a Customer clicking a link from a Best Buy Property.

Special Terms: Cash Back is not available on high volume/ reseller orders as defined by Best Buy.

How In-Store Cash Back Works

To redeem an In-Store Cash Back offer, you must link it to the card you’ve added to your Ebates account. To do that, visit In-Store Cash Back Offers, find the offers you like, and link them to the card.

Offers must be linked to your card before you make your purchase, and they must be valid (not expired) when you make your purchase. To see which offers you’ve linked to your card, and to ensure they have not expired, follow these steps:

  1. Sign in to your Ebates account
  2. Visit In-Store Cash Back
  3. Click on “Linked Offers”

How to go shopping

You can go shopping in two ways:

  • Use your mobile device. Use their mobile site or the Ebates App to find your offer and link it to your card, even while you’re shopping in the store. There’s no waiting, offers you select will link to your card in real time. Each linked offer is redeemable for a single purchase only, but if you want to make a second purchase, you can use your mobile device while in the store to link to the offer again.
  • Use your computer. Find an offer on Ebates.com, link it to your card and use that card to go shopping. (If you elect not to use a mobile device, please note that In-Store Cash Back offers are good for only a single purchase at a time.)

Regardless of whether you use your mobile device or computer to link your offer, simply shop as you normally would. You don’t need to present anything to the salesperson.

Receiving your In-Store Cash Back

After you’ve made your purchase, Ebates will be notified by the store and will send you a confirmation email that Cash Back has been added to your account. This process can take anywhere from a couple of hours to a few days.

Every three months, they send you the Cash Back you’ve earned, either in a Big Fat Check or via PayPal. If Cash Back for an order is still pending approval, it will carry over to your next payment.

My Wallet

My Wallet is your virtual credit card holder. When you take advantage of features like Buy Now or In-Store Cash Back, your credit card information is stored in My Wallet for easy access and easy use. All credit card information is securely stored in accordance with industry standards.

To add and link a card go to my account then my wallet.

To find out more information on credit card security you can go to their Privacy Policy.

More Ways to Earn Cash Back

  • The Rakuten Mobile App

The 4-star Ebates App ensures you’re always connected to savings.

  • The Rakuten Cash Back Button

The Cash Back Button is an automated tool that proactively finds discounts and lets you earn Cash Back without visiting Ebates first. This is a browser extension which is available on Chrome, Edge, Firefox and Safari.

  • The Ebates Cash Back Visa Credit Card

For even more savings, get the Ebates Cash Back Visa Credit Card and earn unlimited additional Cash Back rewards, with no annual fee.

  • In-Store Cash Back

Now you can enjoy Cash Back, even when you shop in a brick and mortar store.

  • Email

You can always activate a Rakuten Shopping Trip by following links from our emails. If the link sends you shopping, a window will open that lets you know that Cash Back has been activated.

 What is the Refer-A-Friend Program?

ebates refer a friend image

Ebates offers rewards to its members for spreading the word about earning Cash Back. If someone you refer signs up for Ebates and makes a qualifying purchase, you can both earn a reward. The purchase requirement and reward amount can vary, but the most current promotion can always be found on the Refer-A-Friend page.

How does the program work?

Ebates members are each assigned a unique link, which can be found by signing in to Ebates and visiting the Refer-A-Friend page. Simply send your link to friends via email, text or social media. If they sign up via your link and make a qualifying purchase, you both earn your reward.


Ebates.com (Rakuten) is NOT a scam but a legit shopping cashback site where you can get rebates for buying products. As Ebates has been going for 20 years I found it to be an ethical business whereby they will help you get cash back for your purchases.

I would like to bring to your attention that there have been complaints about Ebates not giving it’s members their cash back.  And also deactivating accounts. See the screenshot below.

ebates complaints through BBB


Below is the answer this person received.

ebates response to a complaint on BBB


This is just one of several complaints. However, most of the complaints are resolved in a few days.

Referral Programs

Referral programs, in general, can be very rewarding if you chose the best ones available.

I belong to an affiliate marketing training platform that has a great referral program attached to it. If you would like to learn more about this program click on the free sign-up button in the box below. Where you will receive a 7-day free trial.

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I hope you found What is Ebates.com informative and helpful in deciding if this cashback site is for you.

If you have any questions please feel free to contact me in the comments area or the contact me form or ask me form.



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